The details, clearly arranged.
Practical answers for your Bangor and North Down hot tub hire.
What does the price include?
Packages start at £160 and include a hot tub, gazebo, carpet, groundsheet, setup, and delivery and collection within our service area.
When can we use the hot tub?
Monday: delivery, setup, filling and heating. Intended bathing: Tuesday and Wednesday, once the water is ready. Thursday: collection at a time agreed with you; final use depends on that arrangement. Thursday: delivery, setup, filling and heating. Intended bathing: Friday to Sunday, once the water is ready. Monday: collection from 5:00pm; final use and shutdown follow your agreed collection instructions.
What space and supplies do we need?
Allow a clear 3 × 3 m setup area, away from heat sources. The surface must be firm, level and load-bearing. Keep space for the pump and safe access; contact us before booking if your site is restricted. Provide access to water and a suitable electrical supply. We confirm the exact socket, safe supply location, water connection and hose arrangements for the equipment supplied. Do not use an unsuitable supply or extension lead.
Where do you deliver?
Based in Bangor, County Down, Northern Ireland, serving eligible postcodes around Bangor and North Down. Delivery and collection are included within our service area. Online delivery checks apply a 10-mile radius from our private operating base and exclude Belfast and BT1–BT17. The boundary is checked by postcode; a town name alone does not guarantee coverage.
How do we reserve a package?
Use Book online for available four- and six-person dates and pay the full hire price through Stripe. Or send an enquiry with your preferred dates and postcode. Enquiries do not reserve stock. Santorini dates are confirmed separately.
Is there a booking deposit?
The online checkout collects the full hire price upfront, rather than a booking deposit.
What happens in adverse weather or if I cancel?
Read our approved hire terms for the full cancellation and weather policy. No automatic loss of the full hire price applies; statutory rights remain unaffected.
Payment, cancellations & adverse weather
Online booking takes the full hire price upfront through Stripe. No separate booking deposit is collected in the online checkout. An enquiry takes no payment and does not reserve equipment.
If we cancel the whole hire before delivery because it cannot go ahead safely, the approved policy offers an available alternative date or a full refund. Customer cancellation charges, where applicable, are limited to reasonable, evidenced direct net loss.
Read the full hire, cancellation & weather termsLet us arrange your garden retreat.
Tell us your preferred package, dates and delivery postcode.
Send a hire enquiry